9Insurance Business ReviewAUGUST 2023users and data consumers within that department. Both these roles work heavily with data stewards across the enterprise.There are three factors that work in concert with this.The first factor is providing a common user experience. There are two processes used to support this concept. First, all of our enterprise reports regardless of tool are available in a common place called the business intelligence portal. Each functional area has its own space and determines what is presented. The second process involves business intelligence standards. As reports are developed, they must comply with a set of business intelligence standards ­ including a report title and ID and ensuring terminology is consistent with the business glossary, etc. The intent of this standard is to create a common look and feel to the user as they navigate reports, dashboards and other information sources.One of the practices that is currently in place is a report certification process. This means that if the company issues information as "certified" then a business intelligence specialist works with the report developer to ensure appropriate standards are being met. Additionally, "uncertified" content is also published in the portal, necessitating clear identification of certified and uncertified reports. A second factor is usage metrics. The current two or three commonly used business intelligences tools provide us usage metrics. This includes how often a who is accessing a report and when. This is done for both certified and uncertified content, and allows for proactive management of reports, including identifying uncertified reports that should be certified.The third factor is data lineage. As an organization, we are currently limited to lineage from database to report layer. This helps us identify impacts when metrics change or data quality issues exist on a data element.As data lakes and third-party data sources continue to grow, it will no longer be possible for organizations to govern the full spectrum of data that will be available. As a result, more work will be uncertified, which underscores the need for a strong foundation to monitor processes and protocol in a data governance system. The payoff of a disciplined approach is greater efficiency and value within the organization as a whole. The payoff of a disciplined approach is greater efficiency and value within the organization as a whole
< Page 8 | Page 10 >