5Insurance Business ReviewAUGUST 2025CXO INSIGHTSCXO INSIGHTSSTATE OF THE INDUSTRYThe Impact of InsureTech Advancements Overcoming Industry Challenges and Educating Clients for Optimal CoverageCynthia Seagrave, Executive Vice President/Broker - Professional, Cyber and Management Liability, RT Specialty20Beyond the Basics: Unveiling the Hidden Gems of Commercial Insurance for General ContractorsBogdan Laza, Vice President | Strategic Risk Consultant, Commercial Insurance, Brown & Brown31Futureproofing Claims Careers: Adapting to AI in InsuranceCade Williams, Assistant Vice President, Risk Management-Claims, Marriott Vacations Worldwide23From Insight to Impact: Turning Analysis into OutcomesCasey Averett, Director, Claims Operations and Strategy, The General34Empowering Broker Relationships: A Client's PerspectiveHeather C. Pegram, Director, Global Insurance Risk Management, Hanesbrands Inc.28Defending Broker Liability ClaimsPenny Sturdevant, Director of Claims, STG Logistics36Insurance Claims Amid Labor Shortages: Trucking and LogisticsPreston LaFrance, Director of Claims, One80 Intermediaries18Independent Brokers in a Fragmented Reinsurance LandscapeIndependent Brokers Redesigning Carrier DynamicsCommercial Insurance in Transition: Navigating New Risks and Realities162632Johnson & Johnson, Inc.LG Insurance Agency(L-R) Steven Craig, Chief Financial Officer, Francis Johnson, Jr. Secretary/Treasurer, Francis Johnson, Chairman & CEO, Harry Johnson, President & COO, Rob Johnson, Exec VP, Commercial Lines and Peter Burrous, Chief Marketing OfficerAaron Levine, Founder and CEO2230TOP INDEPENDENT WHOLESALE BROKER 2025TOP COMMERCIAL INSURANCE SERVICE 2025IN FOCUS 1011
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