5Insurance Business ReviewJULY 2025STATE OF THE INDUSTRYCXO INSIGHTSEvolving Customer Needs in InsuranceCheryl Muschette, Director, Claims, BMO15Reducing the Threat of Nuclear VerdictsHolly Hollenbeck, JD, CRIS, Regional Vice President, Legal and Contracts, Marsh McLennan Agency Southwest25The Value of Service-led Claims in a World of Social Inflation and Nuclear VerdictsBeth Diamond, Group Chief Claims and Litigation Officer, Beazley29Lessons Learned in Innovation and Product DevelopmentAlex Stonkus, Senior Underwriting Manager, BCAA32Building a High Performing Sales Team, and Managing Key Distributor PartnershipsJonathan Schjott, Regional Vice President, Insurance Brokerage, RBC Insurance20The Expanding Scope of Specialty Coverage in Canada18Berkley CanadaGreatway FinancialPrairie Centre Insurance Ashley Beales,Chief Underwriting OfficerMarlon Antonio, Lead Mentor, Founder and CEO, together with his familyLisa Perkins,Manager142228TOP COMMERCIAL SPECIALTY INSURANCE SERVICE IN CANADA 2025MGA 2025INSURANCE AGENCY 2025IN FOCUS 1011
< Page 4 | Page 6 >