5Insurance Business ReviewNov - Dec 202227Liberty AdjustersRYAN JAMES,PRESIDENT/ PUBLIC ADJUSTER24ICACARRIE RICHARDSON, VICE PRESIDENT22First Coast Claim ConsultantsMARK D'AMICO, OWNERClaims Efficiency is One Text AwayLaurie Pierman, Vice President of Claims Operations, Amerisure Insurance28What is Your Leadership Memoir?Marta Magnuszewska, Data Analytics and Digital Innovations Executive, Markel34Data Can't Do It All: Why Advanced Claims Management Calls for Greater Harmonization of People and DataDavid Gagliardi, Director of Corporate Claims and Antonio Rosa, Director of Strategy & Analytics, NSM Insurance Group26Driving change in motor claimsKosta Biris LL.M, Head of Claims, HDI Global Specialty SE ­ Australia,New Zealand31Human Banking in the Digital AgeMichael Rennie, Chief Operating Officer, Cynergy Bank25How the Northwest's Largest Locally Based Insurer Manages Wildfire RiskHarris Clarke, PEMCO Insurance vice president of claims, customer service and sales20LAST WORDOptimizing Innovation Initiatives by Artfully Managing ChangeLori Pon, Director, Claim Contact Center and Claim Handlaing Unit, AAA-The Auto Club Group38FEATUREDVENDORS - 2022FEATURED COMPANIESDaniel C. Hogan, CEOCXO INSIGHTS
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