5Insurance Business ReviewNOVEMBER 2023CXO INSIGHTSCXO INSIGHTSSupporting Employees During CovidLaToya Lee,Senior Director of Safety,Security & Loss Prevention,Raising Cane's Chicken Fingers16Navigating the Complex Field of Casualty ClaimsTerrence Jarrett,Vice President,Head of Casualty Claims,PURE Insurance20Balancing Innovation with Human Interaction: Claims Process Efficiency Through SynergyAndrew Leeds,Vice President - Homeowner Claims,Plymouth Rock Assurance Corporation22The Value of Service-Led Claims in aWorld of Social Inflation and Nuclear VerdictsBeth Diamond,Group Head of Claims,Beazley24Strategically Structure Your Workers' Compensation Team for SuccessRob McGaver,Director of Claims,West Bend Mutual Insurance26Streamlining Claims Management with Leading-edge TechnologiesJonathan Corona,Claim Director,Chubb North America28Reducing the Threat of Nuclear VerdictsHolly Hollenbeck,JD, CRIS,Director of Claims Management,Marsh McLennan Agency Southwest18COMPANIES 2023TOP 20CLAIM ADJUSTINGPG - 14TOP 10CLAIMSDIRECTORS2023PG - 30
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