5Insurance Business ReviewNOVEMBER 2025The Impact of InsureTech Advancements Overcoming Industry Challenges andEducating Clients for Optimal CoverageCynthia Seagrave,Executive Vice President/Broker -Professional, Cyber and Management Liability,RT Specialty14Stepping Up the Game of Health Insurance Tim Matthews,Vice President Marketplace Sales, PacificSource Health Plans 19IN FOCUS 10 - 11Navigating Complexities: Insights from 35 Years of Commercial Claims Experience Dewayne Mundell,Head of Litigation & Property Claims,Next Insurance24Empowering People to Deliver ExceptionalClaims ExperiencesCharles Cerlen,Director Claim Management,Travelers29Navigating the Complex World of Workers Compensation Claims Management over a23-year Journey in the Industry Ed Gallon,Claims Director,PMA Companies34Driving Business Value with CX Strategyand Customer UnderstandingBrandon Cagnon,Vice President of CX,American Modern Insurance Group38How Independent Agents Can Use a High-Powered Tech Stack to Compete in the Middle MarketAaron Levine, Founder and CEO, LG Insurance40How Insurance Companies Use Social Media to Help Following a Catastrophe Matt Campen,Vice President, Claims,RLI Insurance Company42CXO INSIGHTSCXO INSIGHTSUNLOCKING CRITICAL RESOURCE PROJECTS WHILE GUARANTEEING ENVIRONMENTAL RESPONSIBILITY
<
Page 4 |
Page 6 >