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Insurance Business Review: Specials Magazine
In cross-border cargo and transport insurance, trust is not built through scale or ambition. It is earned through underwriting discipline, predictability of outcomes, and the absence of surprises once risk is on the books. Albatroz MGA S.A. operates with this definition in mind. Focused exclusively on cargo, logistics, and transport risks across Latin America, the company acts as a delegated underwriting partner, structuring risks before pricing and aligning insurance programs with the operational realities of complex logistics environments. Underwriting Before Pricing Albatroz’s underwriting process begins at intake, not placement. Each submission is reviewed through a logistics-led lens that examines trade lanes, cargo sensitivity, modal exposure, aggregation points, jurisdictional factors, and client control environments. Only once operational suitability is established are commercial terms introduced. This approach allows Albatroz to filter and qualify risks early, reducing friction for insurers and brokers while supporting portfolio consistency over time. By shaping risks upfront, the company improves exposure transparency and limits volatility across cross-border programs. “We underwrite cargo risk as a live logistics process, not a static risk exposure,” says Salvatore Lombardi, CEO of Albatroz MGA S.A. “That discipline is what creates trust with insurers operating in complex regional markets.” ... Read More
Managing General Agency
Maximizing high-value deals requires a strategic approach to manage transactional and tax risks. From M&A and tax exposures to cross-border deals, tailored insurance solutions help organizations navigate complex tax landscapes with confidence. Euclid Transactional, a leader in the transaction liability insurance industry, offers tailored solutions to mitigate risk, enhance deal certainty, and help navigate global transactions. With over 150 employees across 10 offices in North America, EMEA, and APAC, Euclid has underwritten over $6.2 trillion in deal value since its inception in 2016. Euclid’s 21-member claims team has helped facilitate over $1 billion in payments to its Insureds. Euclid’s strategic growth and leadership have helped solidify its position as a global transactional insurance leader, backed by some of the world’s most respected carriers. Euclid’s success has, in part, been driven by the growth of its tax insurance team. From a single, dedicated tax underwriter in 2019 to an industry-leading team of 15 seasoned professionals across the globe, the company strives to offer clients top-notch services at scale. The team’s experience allows it to navigate complex M&A, strategic tax, and tax credit opportunities while driving to meet client deadlines. With a deep understanding of renewable energy, cross-border transactions, and specialized areas like transfer pricing, the tax team at Euclid has the ability to deliver tailored solutions to help ensure clients are well-supported. Our team is committed to making the tax insurance experience seamless and valuable. We believe clients choose us for our global reach, deep expertise, and industry-leading claims team,” says Justin Pierce Berutich, Managing Director and Head of Tax. A Blueprint for Achieving Excellence Euclid’s recipe for success is a combination of multiple factors: unmatched depth and expertise, a collaborative and solution-oriented approach, efficient and streamlined processes, and industry-leading claims service. The growth of Euclid’s tax team into one of the largest in the industry reflects a commitment to deepening its expertise across various tax issues and jurisdictions. The team has significant experience managing complex global transactions, strategic tax positions, and tax credit exposures. Working closely with clients and their advisors to develop commercial solutions, the team helps structure tax insurance coverage to enhance value, facilitate smoother transactions, and lead to better outcomes. ... Read More
Specialty MGU Companies
Loss control and claims handling have evolved from secondary concerns to frontline defenses in today’s risk management playbook. With rising claims costs and heightened reputational risks, businesses can no longer afford a reactive, wait-and see approach. Roosevelt Road Specialty redefines risk management by embedding proactive mitigation strategies directly into its underwriting process. As a managing general agent (MGA), Roosevelt Road prioritizes hands-on, people-first risk management in every client interaction. Whether through pre-bind inspections, on-site visits, or safety training, the company combines advanced analytics and next-generation predictive modeling with a boots-on-the-ground methodology. An internal team of labor law attorneys and specialized claims adjusters supports this effort. They thoroughly investigate incidents, assess liability, and facilitate claim resolutions with legal and industry-specific expertise. Businesses leverage these insights to implement tangible changes, modify risky behaviors and adopt practical measures that significantly reduce the likelihood of future claims. A Proactive Approach to Risk Management Roosevelt Road Specialty’s proactive mindset became even more critical in the post-2008 landscape. As industry consolidation pushed competitors to outsource essential services like claims handling and loss control, Roosevelt Road strengthened its in-house expertise. By keeping these functions within its core operations, the company delivers a specialized approach that reduces claim severity and maximizes long-term value for carriers, brokers, and insured parties. “Claims handling and loss control are often overlooked,” Dan Hickey Jr., founder and CEO, said. “We treat them as central to the process, giving our clients confidence that they have the best tools, strategies, and outcomes working in their favor.” With deep expertise in four key industries—construction, sports and entertainment, residential real estate, and senior living—Roosevelt Road tailors policies to the unique risks of each sector. Whether crafting flexible excess and surplus solutions or operating within the strict confines of standard coverage, the company ensures long-term stability by integrating a comprehensive risk strategy with every policy. Roosevelt Road proves that the smartest way to manage risk is to prevent it in the first place. The Growth Blueprint Roosevelt Road prioritizes organic growth over aggressive acquisitions, focusing on product diversification and geographic expansion to strengthen its market position. For instance, in the habitational real estate sector, the company goes beyond core coverages by layering complementary solutions such as property insurance and cyber insurance. An employment practices liability insurance (EPLI) package is under development and will be offered soon. This holistic approach results in a more comprehensive risk management package, providing clients with robust and tailored protection. A Meaningful Risk Participant Roosevelt Road stands out in the market by taking on a meaningful share of every risk it underwrites, unlike many MGAs that function purely as intermediaries with profit-sharing arrangements. Through Roosevelt Road in the U.S. and Roosevelt Road Re, Ltd., a Class 3B reinsurance company based in Bermuda, the firm has built a solid framework supporting long-term financial stability and disciplined growth. With over $1.5 billion in primary insurance written and reinsurance ceded to its Bermuda affiliates, its commitment to risk-sharing is both strategic and substantial. ... Read More
CXO INSIGHTS
Match Game 2.0
Clint Roszelle, Senior Director Enterprise Business Agility, Citizens Property Insurance Corporation
A Leader's Journey to Transforming Claims with Purpose
Kimberly Clifford, Director, Claims Management, EMCOR Group, Inc [NYSE: EME]
Leadership Principles That Define My Approach
Deuayne Crawford, Head of Wholesale, Cyber & Technology Errors & Omissions Underwriting, AXA XL
Building a Resilient, Data-Driven Underwriting Culture
Lawrence Washington, Senior Director - Underwriting & Credit (Targeted Affordable Housing), Freddie Mac
Five Cyber Risk Best Practices Every Broker and Business Should Understand
Erin Halchak, Head of Cyber, Liberty Mutual Insurance
Mitigating Healthcare Liability with Proactive Risk Management
Shep Tapasak, Chief Underwriting Officer, ProAssurance
Protect or Innovate? Cutting Through the Noise When Evaluating Predictive Models
Tom Fletcher, PhD, SVP and Global Head of Data Science Consulting (Life and Health), PartnerRe
IN FOCUS
Applications of Modern Claims Management Across Latin America
Modern claims management in Latin America emphasizes digital efficiency, customer-focused communication, fraud prevention, regulatory compliance, and specialized expertise to deliver faster, fairer claim outcomes.
Growth Factors Shaping the Latin American Cargo and Transport Underwriting Market
Underwriting partners shape Latin America’s cargo and transport insurance market through risk insights, technology, compliance navigation, and tailored solutions that strengthen regional trade resilience.
EDITORIAL
Predictability, Discipline, and Trust in Cargo Underwriting
In Latin America’s cargo and transport insurance market, trust is defined by predictability, underwriting discipline, and the ability to manage complexity without introducing volatility. As cross-border logistics intensify and risk environments fragment, insurers and brokers are placing greater value on partners that consistently align underwriting decisions with real operational conditions.
This issue spotlights Albatroz MGA S.A., named the Most Trusted Underwriting Partner for Cargo and Transport Programs in Latin America 2026. Albatroz has earned this distinction by treating cargo underwriting as an active logistics process rather than a static transfer of risk. Its approach prioritizes early risk qualification, standardized governance, and disciplined accumulation controls, ensuring exposure transparency from intake through portfolio monitoring. By integrating claims performance directly into underwriting review cycles, the firm reinforces insurer confidence and reduces volatility across multi-country programs.
This edition also highlights leadership perspectives that illustrate how operational rigor sustains trust across the insurance value chain. Kimberly Clifford, Director of Claims Management at EMCOR Group, Inc. [NYSE: EME], underscores the importance of balancing data-driven decisionmaking with transparency, empathy, and integrity. Her perspective reinforces that claims excellence depends as much on human judgment and clear communication as it does on process discipline, particularly in complex and high-impact environments.
From a risk leadership standpoint, Zak Fagiano, Head of Global Risk and Insurance at Wayfair [NYSE: W], addresses the friction that often arises between operational ambition and risk control. He advocates for risk management that enables progress through pragmatic risk transfer, contractual alignment, and shared accountability, rather than acting as a constraint on innovation.
Together, these perspectives reinforce a clear takeaway: trust in insurance is built through disciplined execution, repeatable outcomes, and leadership that aligns risk management with operational reality. We invite readers to explore this issue and engage with the insights shaping the future of cargo underwriting and enterprise risk management.
