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Insurance Business Review: Specials Magazine
AEC Underwriting offers what others often promise but rarely deliver: insurance solutions designed with clarity and care and the broker at the center. Its schemes are rooted in real market dynamics, supported by advanced automated risk tools developed with trusted partners. Every policy is data-driven, designed to handle the complex realities brokers face daily. With in-house claims authority and the MyAEC platform offering complete autonomy, brokers gain reliable coverage and the agility and confidence to serve clients with speed and assurance. AEC Underwriting has spent years listening closely to what clients in the Italian market need, not what looks good on paper, but the real coverage demands that come up repeatedly. That experience has shaped the way it builds its products. Each one is designed to fully match those needs with nothing overlooked. At the same time, it stays sharp on the legal side, keeping pace with regulations that are always in motion. This balance between precision and adaptability defines how the company works. “We empower brokers with smart tools, tailored coverage, and hands-on service combining innovation and trust to reshape insurance in Italy,” says, Alessandro Cianelli, CEO. AEC Underwriting is a Managing General Agent and a Lloyd’s Coverholder, which means it operates with reach and responsibility. Its strength is sharpest in Financial Lines and Medical Malpractice fields that demand clarity, speed, and zero tolerance for shortcuts. That’s why the company partners with global insurers who meet its standards. Together, they give clients not just coverage, but confidence.
Insurance Agency in Europe 2025
Greece’s sun-kissed beaches, rich history and vibrant lifestyle merge effortlessly with a low cost of living, making it one of the sought-after destinations for expats, according to the Expat Insider 2023 report. Expats now constitute eight percent of the nation’s populace, with this number steadily increasing. Amidst the trill of embracing a new life, safeguarding health and physical assets remains paramount. This is where Insuranceline steps in, transforming dreams into secure realities. With more than two decades of expertise, this first-of-its-kind expat insurance provider has become the trusted guardian for all foreign nationals in Greece. Whether enjoying the charm of a holiday retreat or establishing a permanent residence, Insuranceline’s comprehensive coverage—spanning house, health, car, business and travel insurance—provides the ultimate peace of mind. Its mastery of the Greek insurance landscape and steadfast on-the-ground support lets clients be insured at every step. The company’s trusted advisors work closely with each client to understand their distinct needs and craft a policy that provides comprehensive protection and safety assurance. A Trusted Ally on the Ground for Rapid Response “Speed and accuracy are top priorities for us. We understand that when our clients face a crisis, every second counts and we strive to be there for them when they need us most,” says John Paterakis, founder and manager at Insuranceline. This ethos of responsiveness is evident in Insuranceline’s unmatched efficiency in crisis management. For instance, in the event of a house fire, the team springs into action, often arriving on the scene the very same day to start the insurance claim process. This rapid response makes all the difference in minimising damage and helping clients recover quickly. The effectiveness of their property insurance was recently demonstrated during a period of disastrous weather conditions that resulted in numerous property damage claims. The company promptly processed these claims, returning millions euro as insurance compensation to clients, enabling them to repair their homes and resume their lives. Today, these clients are enjoying the comfort of their restored properties, a testament to the value of Insuranceline’s comprehensive coverage and support. Navigating Bureaucracy with Ease Swift action is critical in lifesaving measures. With health insurance, having someone available to assist in emergencies is much needed, given the complexities of the public social insurance system. Insuranceline’s ability to rapidly dispatch ambulances ensures clients receive timely medical care when it matters most. This level of service transforms insurance from a safety net into a proactive support system. In serious cases requiring hospitalisation, Insuranceline navigates the red tapes efficiently, securing pre-authorisation for all procedures within the same day. This dedication to swift, effective action positions the company as an invaluable partner in the expat’s journey.
Reinsurance Service in Europe 2025
VHV Reasürans is a leader in the Turkish reinsurance market, offering a comprehensive suite of services in property, engineering and liability coverage. Specializing in the complex manufacturing, power & energy and construction industries, it integrates cutting-edge technology with expert risk advisory services, empowering clients to confidently meet their long-term obligations. As a part of the VHV Group, VHV Reasürans benefits from strong financial backing that ensures clients receive the security they need in an industry where trust and credit ratings are critical. Consistent recognition by Standard & Poor's (S&P), reinforces the financial strength and stability of the company. Since 1919, VHV Group has focused on non-life insurance solutions, particularly for the construction sector, delivering competitively priced, performance-driven offerings. Rooted in the legacy of its parent company, VHV Allgemeine—founded by leaders in the construction industry—VHV Reasürans has a deep understanding of complex engineering risks, allowing it to provide tailored reinsurance solutions for the sector. A century-long foundation of industry expertise underpins VHV Reasürans' disciplined approach to underwriting, ensuring both profitability and client satisfaction. Particularly in the construction sector, it serves insurance providers and service firms, highlighting its capability to meet diverse client needs. This dual focus enables VHV Reasürans to uphold exceptional service standards in sectors requiring specialized attention. Its responsiveness further distinguishes it, providing swift, client-centered service in an industry where speed is essential. “Our quick response enhances the client experience, delivering top-tier service and operational excellence for our global clientele,” says Maximilian G.F. Stahl, CEO. Operating in over 30 countries, VHV Reasürans has established a prominent presence in strategic markets within Europe, Asia, Africa and the Middle East. Go-To Partner for Reinsurance Needs VHV Reasürans is ready to partner with clients to navigate effective risk management during economic uncertainty. It offers optimized, cost-effective solutions that preserve essential coverage and deliver maximum value, particularly when clients are forced to re-evaluate priorities and face complex pricing challenges. In high-hazard industries such as complex manufacturing, power & energy and construction, where natural catastrophes and rising construction costs heighten vulnerabilities, the need for process optimization and AI-based tools is more critical than ever. Cashing in on the deep expertise of the VHV Group and its construction-rated surety, VHV Reasürans provides specialized solutions that offer precise risk assessments and custom reinsurance options tailored to the demands of each project. Adapting its approach amid rising operational costs and IT complexities, VHV Reasürans invests in AI-driven tools and process optimizations. These efforts enhance underwriting precision and data analysis, ensuring clients receive complete and cost-effective coverage. With over 20 years of underwriting expertise, its specialized teams expertly navigate complex risks, following clear regulatory guidelines within a streamlined process that maximizes efficiency.
CXO INSIGHTS
The Unparalleled Value of a Commercial Broker in the Insurance Landscape
Bogdan Laza, Vice President, Strategic Risk Consultant, Commercial Insurance, Brown & Brown
Managing Claims in Today's Time
Marina BIllinge-Jones, Group Insurance Manager, Severn Trent [LON: SVT]
Don't Leave Your Fintech Business Exposed to Threat
Nick Rugg, Head of Fintech and Investment Management Insurance, Markel International
Risk And Insurance Management In The Shipping And Cruising Business
Rocco Bozzelli, Head of Global Insurance, MSC Cruises
Navigating Strategic Growth and Innovation in the Insurance Sector
Joe Steidl, Head of UK Insurance Distribution, Invesco
The Importance of Maximising Customer Experience in The Claims Handling Process
Ignacio Gamez Sainz, Head of Claims, Prima
PALFINGER: Pioneering In Employee Benefits Insurance
Gregor Sterrer, Group Insurance Manager, PALFINGER AG
IN FOCUS
Insurtech Collaboration Driving Europe's Insurance Shift
The European insurance underwriting sector is undergoing a transformation driven by data-driven methods, AI, and evolving risks.
The Impact of Cultural Competency on the Future of European Underwriting
The European insurance industry is shifting towards inclusive underwriting, addressing equity challenges and promoting cultural competency to serve underserved communities better, while also developing innovative and accessible insurance products.
EDITORIAL
The Shift to Smarter Underwriting
Europe’s insurance underwriting is moving decisively toward more digital and data-driven models. Carriers are deploying artificial intelligence and advanced analytics to refine pricing, expedite decision-making, and enhance profitability amid volatility and climate-related pressures. Underwriting is shifting from reactive case work to portfolio optimisation, tuning risk appetite, pricing, and capacity across books in near real time while improving property and casualty momentum as inflation eases and markets stabilise after 2024. Macro forces such as economic growth, interest rates, and inflation continue to influence claims severity and investment returns. In recent years, claims and expense inflation have outpaced consumer prices in certain parts of Europe, leading to tighter combined ratios and impacting pricing cycles. Climate risk is increasing loss volatility and widening protection gaps, challenging traditional catastrophe models and driving innovation in risk selection, prevention, and coverage design across property and speciality lines. Regulation also remains central. Solvency II updates and ESG-related disclosures are raising expectations for transparency and risk governance, guiding underwriting decisions and capital allocation while supporting overall resilience. To address these challenges, insurers are leveraging AI-enabled triage, straight-through processing, and augmented underwriting to enhance loss accuracy, speed, and portfolio-level control. ESG integration is expanding into risk selection, pricing, prevention incentives, and product development, aligning protection and investments with sustainability goals and stakeholder expectations. Reinsurance discipline, scenario testing, and balance sheet hedging are being used to manage catastrophe exposure, geoeconomic risks, and capital cycles. Carriers are aiming for sustainable mid-single-digit growth in property and casualty in Europe over the coming years. In this edition, we highlight a few of the most influential companies and leaders in the sector. The insights include opinions Head of Customer Journey Management, Head of Exploratory Banking & Strategic Partnerships, SEB and Dewayne Mundell, Head of Litigation & Property Claims at Next Insurance. We believe that these insights will help you make better and more informed business decisions.
