5Insurance Business ReviewFEBRUARY 2026Solutions for Financing and Reimbursement of Gene TherapiesBlanca Diaz, Vice President Claims, Risk Strategies Company14InsurTech: Taking Insurance Industry by a StormRichard McCathron, President & CEO, Hippo Insurance2018The Strategic Reinvention of Claims Loss Adjustment in European InsuranceNavigating the Loss Adjustment Process in European Insurance Claims 10STATE OF THE INDUSTRYShould They Stay (at home) or Should They Go (back to the office) Now?Dr. Achim Wolter, Circle Lead Transformation Circle, CEO Unit, Baloise Group, Switzerland22The Importance of Maximising Customer Experience in the Claims Handling ProcessIgnacio Gámez Sainz, Head of Claims, Prima32Product Development and Reinsurance PartnersKathryn Rudolph, AU, CPCU, Director of Product Development, Southern Guaranty Insurance Company (SGIC)28Driving Agile Transformations in Credit InsuranceJose Luis Piedrola Nadal, ITS Director, Atradius34We All Got Here By AccidentHoward Benge, Director, Insurance Museum and Matthew Smith, Global Head, Strategic Insurance Group, Aberdeen Investments30RISK MANAGEMENT: HOW BANCA IFIS IS INTERPRETING THE GDPR IN THE DIGITAL ERALaura Quaroni, Head of Privacy & Security, Banca IFIS Group36Resilience in a Changing Tide: Challenges and Opportunities for the Marine Insurance IndustryRocco Bozzelli, Head of Global Insurance, MSC Cruises1716TOP CLAIMS LOSS ADJUSTMENT SERVICE IN EUROPE 2026ETNA CompanyEwa Szymaska, CEOCLAIMS LOSS ADJUSTMENT SERVICECXO INSIGHTS
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