Insurance Business ReviewFEBRUARY 20266Copyright © 2026 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Managing EditorRaven Mcguire*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffEditorial StaffAaron Pierce Ava GarciaAlex D'Souza Abhinov PunnakkalJoshua ParkerSarah FernandesEditorialRaven McguireManaging Editoreditor@insurancebusinessreview.comThis edition of Insurance Business Review Europe examines how leadership discipline and operational rigor are reshaping the insurance industry amid accelerating digitalisation, regulatory pressure, and rising expectations around resilience and service quality. The focus is firmly on execution and how strategy is translated into measurable, sustainable outcomes.Our cover story features UNIQA Insurance Group AG, spotlighting Barbara Liebich-Steiner, Chief Digital Officer / Head of Digital & Customer Solutions, whose leadership has driven a comprehensive, inside-out digital transformation. UNIQA's approach demonstrates how a large incumbent can modernise without fragmentation. By aligning customer centricity, automation, innovation, and culture into a unified operating model, UNIQA simplified core customer journeys and strengthened internal collaboration. Digital platforms such as myUNIQA and enterprise-wide hybrid work tools enhanced agility while reinforcing organisational coherence, positioning UNIQA as a disciplined and forward-looking insurer.In claims services, ETNA Company is recognised as the Top Claims Loss Adjustment Service in Europe 2026. ETNA has built its reputation on structured, transparent loss recovery processes that consistently deliver value to insurers. Its rigorous tender management, extensive buyer network, and strict data security standards reduce indemnity exposure while safeguarding trust. By applying the same level of discipline to both routine and complex claims, ETNA has established itself as a dependable authority in claims settlement and damage recovery.This issue also features CXO perspectives from across the financial services ecosystem. Dr. Achim Wolter, Circle Lead Transformation Circle, CEO Unit at Baloise Group, outlines a trust-based hybrid work model that balances flexibility with accountability and embeds ownership into organisational culture. Laura Quaroni, Head of Privacy and Security, at Banca Ifis Group, emphasises that privacy by design and risk-based security are foundational to resilient digital business models.Together, these stories underscore an industry shaped by deliberate leadership, operational discipline, and long-term vision. The organisations and executives featured here are not just adapting to change; they are defining the standards for the next phase of European insurance.Leadership, Discipline, and Digital Execution Redefining European InsuranceVisualizersMichael WayneChris LynnFEBRUARY 2026, Vol 05 Issue 02 (ISSN 2837-1763) ValleyMedia, Inc. To subscribe to Insurance Business ReviewVisit www.insurancebusinessreview.com Email:sales@insurancebusinessreview.comeditor@insurancebusinessreview.commarketing@insurancebusinessreview.comEUROPE
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