It is no secret that amongst all the industries that struggle with digitalization, the insurance sector endures greater hardships, mainly due to its exhaustive nature. And while insurers always understood that their legacy systems created gaps in their ability to operate digitally, the pandemic assisted them in identifying exactly where those bottlenecks lie. This comprehension enabled them to begin addressing the issues more effectively. Jeff Haner, a former analyst at Gartner, also comments on COVID-19’s adverse effects by stating that, “After overcoming the initial shock of 2020 and moving into a new year, we have witnessed an increased interest among insurers in improving their digital game and adding new digital capabilities.” Needless to say, it has become apparent that insurance companies today are on the lookout for solution providers to help assist them in moving away from antiquated, legacy systems and execute a successful digital transformation. And at this juncture, BriteCore, a leading insurance solution provider, is perfectly poised to guide these clients through various hurdles with its highly capable, AWS cloud-based platform that fuels enterprise-wide growth.
Jeff Haner, VP of MarketingFounded in 2009, BriteCore has been at the forefront of applying cloud-based capabilities to insurance operations. The company maintains over a decade’s worth of experience in meeting the market’s ever-broadening demands, all the while supporting an organization’s sustained growth with its progressive, technology-first attitude. “BriteCore has long been a remote company. We use cloud-based systems and collaboration tools daily. We learned through our experience that we do not need to maintain a traditional, central office. And, in a post-pandemic world, relying on on-premises systems in a specific location is going to make you less flexible and vulnerable to disruption,” expresses Haner, currently the VP of marketing at BriteCore. Insurers today are required to adapt with a sense of urgency, and BriteCore eases this very transition by providing a system that enables rapid product development and quick configuration of common workflows
BriteCore empowers users with robust and flexible software tools that increase their overall productivity via a single, web-based platform that effectuates seamless, uninterrupted process flows throughout the organization.
Our cloud platform gives clients the resilience and flexibility they need to face challenging environments and deploy products rapidly
The company has further invested heavily in ensuring that its platform is easily accessible through several APIs for quick technological integrations. “Clients can easily access relevant data, work with third-party systems, and continue to evolve and incorporate new capabilities to stay ahead of the competition,” states Kitchin.
The following case study of one of BriteCore’s early customers, Municipal Mutual Insurance Company (MMIC), is a compelling example of the benefits BriteCore’s cloud-based system provides over legacy systems and paper-based workflows. The antiquated business methods reflected poorly in the client’s revenue generation, and a technological change was in order. Around 2012, MMIC implemented BriteCore’s comprehensive solutions and realized immediate benefits in operating efficiencies, reduction of paper, and improved agent and customer experience. Since then, MIMIC has doubled in size – a common theme observed by team BriteCore upon implementing its solutions.
With such strong capabilities and vast experience, BriteCore stands among the leaders of innovation in insurance and the insurtech landscape at large. Moving forward, the company intends to expand its portfolio over the course of 2021 and beyond. “BriteCore is continuously evolving. Our people have been working hard to enhance and extend the platformto help insurers bring even more value to their customers in the marketplace,” adds Kitchin. With continuous renewals and updates to its platform, the company is set to support insurers with a microservices architecture that promises new functional capabilities to provide clients with a new level of flexibility.
