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As Head of Digital Products for Latin America at Gallagher, André Scudiere draws on over seven years of experience in analytics, AI and digital transformation to reshape the insurance landscape. Armed with an MBA in Data Science & Analytics from the University of São Paulo, he leads cross-functional teams in creating scalable, data-driven solutions that streamline operations, automate processes and deliver measurable value across one of the world’s leading insurance brokerages. Through this interview, Scudiere highlights building a trusted, scalable data foundation across Latin America to drive value. He emphasizes cautious adoption of AI to improve insurance processes and decision-making. Looking forward, he focuses on AI-powered policy comparisons and automation to transform the industry. Building Latin America’s Data Foundation If I had to describe my journey at Gallagher in one word, it would be extraordinary. I’ve spent eight years in the insurance industry, always rooted in data. But nothing compares to what I’ve experienced since joining Gallagher three years ago, when we were just starting operations in Brazil. Then, we were a tight-knit team of 25. Today, we’re more than 600 strong. The growth has been astonishing, but the real story is what we’ve built behind it. ... Read More
In the contemporary insurance industry, where technology and products often overshadow the value of human relationships, Denali Specialty Group distinguishes itself by prioritizing meaningful partnerships. Led by Michael J. Eichhorn, President and CEO, Denali is a full-service insurance intermediary bridging the gap between producers and insurance providers seeking comprehensive programs or specialty coverage solutions. The company prioritizes distribution partners as much as the product and technology. Kerri Senger, President of Delegated Authorities and Paul Krutek, President, Partner - Brokerage OperationsEichhorn’s leadership, marked by his extensive experience with large private equity-owned and publicly traded organizations, is central to fostering deep connections with retail and select wholesale partners. This approach is the cornerstone of Denali's operational philosophy. Denali’s diverse portfolio includes national programs tailored to various sectors. This includes Denali Investor Pro, a comprehensive insurance package for residential investor properties; Denali Cannabis Pro, serving the growing needs of the cannabis industry; and Denali Excess WC Pro, offering customized solutions for self-insured workers' compensation accounts. The company aims to function as a dependable advisor and advocate, bridging the gap between producers and insurance providers in pursuit of comprehensive programs or specialty coverage solutions. Concentrating on specialized products and coverages, Denali equips its distribution partners with field experts, enabling producers to provide significant value to their clients. It is committed to conducting its affairs with integrity, transparency, and professionalism in every interaction. Leveraging expertise and industry connections, Denali simplifies client processes, saving them time, money, and unnecessary stress. Eichhorn explains, "Our growth is fueled by partnerships with carriers who trust our underwriting capabilities and value our distribution channels. This partnership model is pivotal to our future success." Cultivating Enduring Client Partnerships and Offering Specialized Insurance Solutions Denali Specialty Group exemplifies the power of enduring client partnerships and specialized insurance solutions. The firm’s strategy of focusing on niche products and coverage is instrumental in equipping its distribution partners with the necessary expertise and enhancing the overall client experience. With a strong foundation in three core competencies—innovative program solutions, bespoke underwriting, and high-quality insurance tailored to individual needs—Denali sets the standard for insurance excellence. ... Read More
The car insurance industry tends to serve those who fit a perfect profile: clean driving records, continuous coverage, and high credit scores. But what happens to the millions who do not meet those criteria? Insurance Direct exists to change that experience. Founded over 15 years ago, Insurance Direct has built a reputation for speed, accessibility, and customer-first service. By partnering with multiple carriers, Insurance Direct can quickly compare options and find the best rate for each client. Its agents can offer quotes over the phone and finalize a policy within 30 minutes. Customers receive prompt, personalized attention from trained professionals who focus on matching the right policy to the right person. That same commitment to fast, reliable service extends to the company’s work in Florida, Texas, and Tennessee, specializing in non-standard auto insurance. These policies are designed for individuals who often need coverage but find it hard to secure. Insurance Direct makes getting insured without barriers easier for these customers. Making Coverage Affordable Without Cutting Corners At Insurance Direct, each quote begins with understanding what the customer can reasonably afford and tailoring coverage to fit that. ... Read More
Captive participation has become a strategic tool for companies seeking greater control of their insurance programs, improved price stability, and a share in underwriting performance. While the model has proven highly effective, most solutions on the market still require businesses to coordinate multiple service providers, manage structural complexity, and oversee ongoing administration, which can make adoption for mid-sized organizations cost-prohibitive. I–RE provides an integrated path. As an insurance and reinsurance underwriter, the firm embeds captive participation directly into the insurance structure, removing the complexity and fragmentation that typically accompany captive formation and management. Through its turnkey product (RE–PAID), I–RE enables companies to participate in underwriting performance with continuity of coverage and a placement as easy as buying conventional commercial insurance, with the added advantage of financial participation. "We built I–RE to give high-performing mid-market business owners access to the type of insurance structure that traditionally only large organizations could benefit from," says Andy Jeckells, co-founder. “Our mission is to unlock the full financial and strategic potential of captive re/insurance for those who are willing to take control of their risk–to give risk-takers the return they deserve.” A Smarter Path to Captive Participation I–RE provides an integrated structure that allows clients to form a captive connected to their insurance program without the extensive setup and ongoing operational burden often associated with traditional models. The firm underwrites A-rated property and casualty insurance in the United States through domestic insurer partners and provides reinsurance in Bermuda that it retrocedes to the client's captive. Clients have the flexibility to choose how they structure their captive based on their goals and maturity. They often opt to use a Protected Cell Captive, which is faster and cheaper to establish and requires less capital and management involvement. Pure captives can be used from the outset, or as a progression over time as they build surplus and seek more independence and influence. Unlike group captive arrangements, clients retain full ownership of their insurance company and are not required to join shared boards or hold stock alongside unrelated entities. ... Read More
Dr. Farrokh Boroomand, Head of Integrity, Compliance, Policy & Risk Management, Audi Mexico
Cade Williams, Assistant Vice President, Risk Management-Claims, Marriott Vacations Worldwide [NYSE: VAC]
Clayton Dexter, Underwriting Manager, Vice President, ANB Bank
Zak Fagiano, Head of Global Risk and Insurance, Wayfair [NYSE: W]
Deuayne Crawford, Head of Wholesale, Cyber & Technology Errors & Omissions Underwriting, AXA XL
The business insurance industry is shifting from reactive to proactive risk management, using predictive analytics and scenario modeling to prevent losses and optimize operations.
Reinsurance underwriters use advanced data analytics and financial strategies to absorb significant, complex risks, stabilize markets, optimize capital, and enable innovation and economic resilience in a volatile world.
Redesigning Risk in US Business Insurance and Consulting
Technology is accelerating this shift. Advanced analytics, artificial intelligence, and data-driven modeling are redefining underwriting, claims management, and pricing. These capabilities allow insurers to assess exposure with greater precision while delivering faster, more responsive service. At the same time, cyber threats, digital supply chains, and data integrity concerns have pushed insurance closer to core operations, elevating it to a board-level priority. Coverage is increasingly paired with preventive and advisory services, blurring the line between insurance products and enterprise risk infrastructure.
External volatility is further reshaping the landscape. Climate-related events, geopolitical uncertainty, and systemic concentration risks are testing traditional insurance models. As loss patterns grow more complex and capacity tightens in certain markets, organizations are turning to parametric solutions, customized risk transfer structures, and advanced retention strategies. This evolution is driving more sophisticated combinations of commercial insurance, self-insurance, and capital planning, all requiring deeper analytical and consulting expertise.
Risk management consulting in the US is expanding well beyond compliance. Leading firms are now embedded in strategic decision-making, helping organizations integrate risk into governance, technology investments, and long-term growth plans. Insurance and consulting are converging to enable businesses to operate confidently in a world of structural disruption.
This edition highlights the expert perspectives of Bob Selle, Vice President at Ocean State Job Lot, and Roy Hock, Director of Risk Finance & Casualty Insurance at Valero[NYSE: VLO]. These esteemed professionals share their invaluable insights on developments and challenges within the sector, along with possible solutions.
We hope the valuable insights from industry leaders featured in this edition will help you make informed decisions for your businesses.