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Insurance Business Review | Wednesday, September 14, 2022
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Before companies support the acquisition and installation of a policy administration system, insurers require technology that cooperates easily with current solutions to boost agility and speed to market.
FREMONT, CA: Early policy administration systems had huge architecture and could only perform restricted functions, with little capacity to interface outside the back office or distribution channels. However, as the flexibility of functionality in these systems has increased with the prevalence of the Internet and social media, current policy management systems now face virtually no constraints on distribution routes.
Companies were forced to create or alter code whenever they needed to modify a product or roll out innovations with prior policy administration tools. Companies now want componentizing, flexible connection points with the adaptability that comes with the purchase. Before they support the acquisition and installation of a policy administration system, insurers wish to utilize technology that interacts smoothly with present solutions to increase agility and speed to market.
Let's see the top trends you see today across policy administration systems.
A Device Agnostic, "Mobile Focused" Strategy
Insurers must help customers with their preferred devices. Therefore, future apps will be most effective if they get designed to work easily across desktop, tablet, and phone platforms rather than being optimized for specific devices at the expense of others. Earlier, the desktop was the driving platform for system development, and mobile needs get treated as a retrospect. Today, the inverse is true. Fortunately, out-of-the-box GUI architecture now contains improved capabilities to optimize required screen real estate and design a layout to suit, making device-agnostic solutions much simpler to implement.
Rule Capabilities 2.0
Policy administration software's solution in the present marketplace leverage rules capabilities to allow carriers to innovate and adapt to evolving market circumstances. Insurers may reprocess previous work, manage multidimensional rule types, and operate simple rule reapplications to improve system performance, enhance operational efficiency, and build offers based on business needs rather than technological limits.
Support for Global Expansion
Growing beyond domestic borders requires policy administration systems that can satisfy country-specific needs. New regions bring new business and IT concerns about market maturity, distribution channel choice, insurance product preference, regulatory regulations, and consumer manners. As the distribution mix differs in return for customer and regional variety, adaptive policy administration tools will help insurers quickly respond to these diverse operating environments.
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