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Insurance Business Review | Monday, April 28, 2025
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Trends in insurance underwriting include enhanced and varied data utilization, more effective fraud prevention measures, and the adoption of artificial intelligence and large language models to minimize repetitive tasks.
Fremont, CA: Underwriting is an important aspect of the insurance value chain, and technological advancements are assisting insurers to improve their processes in this area. It refers to the process of evaluating a potential customer's risk to determine whether or not to offer insurance coverage.
During this process, insurers collect various data to assess the risk of loss. The information acquired may include personal, financial, property, or business-related information. The underwriter will evaluate the applicant's age, health, lifestyle, and occupation. If the underwriter considers the applicant to be a high-risk customer, they may deny coverage or charge a higher premium. On the other hand, if the underwriter believes that the applicant is a low-risk customer, they may offer the coverage at a cheaper rate.
Top Trends in Insurance Underwriting:
Underwriting has typically relied on paper-based documentation and forms. While digitalization has reduced paperwork, the process is still mostly manual, which affects efficiency and accuracy. AI-powered intelligent text ingestion enables insurers to collect and process data from multiple document formats more quickly than humans. This data is then integrated into carriers' core systems through APIs. Another significant trend in insurance underwriting is the implementation of modern digital core systems and workflows.
Streamlining the underwriting process through digitalization enables insurers to merge acquired data with their core systems, eliminating data silos and accelerating underwriting, claims processing, and various other operations. Streamlining the workflow using digital processes also ensures that the criteria used by underwriters to make application decisions are consistent. Generative AI is transforming the insurance industry. Underwriters gain from adopting assistive technology to streamline their workflows.
Significant Benefits of Insurance Underwriting:
Integrating pricing and rating with underwriting eliminates the need for interdepartmental handoffs and delays, greatly accelerates time-to-market, and enables internal teams to make the optimum risk, price, and profitability decisions. Furthermore, insurance underwriting allows businesses to manage all rules in one location. This not only allows underwriting teams to update and distribute rules independently, but it also decreases the workload on the IT team.
Underwriting also reduces IT involvement, which saves time and increases productivity. Employees can concentrate on strategic tasks that align with business objectives. Automating the underwriting allows professionals to make better-informed decisions faster and with less work. Analytical underwriting can help them make more accurate decisions and increase revenue and profits.
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