Preventty

Preventty USA Specialty Insurance is crafting a new blueprint for safeguarding commercial ventures, protecting auto assets and planning for life’s uncertainties. Through tailored insurance solutions that empower individuals and businesses, it is setting new standards by seamlessly bridging innovation and care in every interaction, from internal processes to customer touch points.

As a leading independent insurance agency, Preventty untangles the complexities of insurance for trucking businesses through a suite of commercial auto coverage, from liability and motor truck cargo to trailer interchange and excess liability. The company acts as a strategic ally, taking on the administrative weight from clients' work so they can focus on what they do best—keeping the country’s trade on the move.

“We know the area, risks and the dreams of every trucker and business owner we serve, enabling us to tailor solutions without any runaround,” says John Medina, founder and CEO. “With over two decades of industry expertise and a deep rooted customer-centric culture, we offer clients a seamless experience.”

Since its inception, the company has displayed unmatched proficiency in addressing logistic challenges, regulatory pressures, time constraints and the sheer unpredictability of running a transportation business. Having previously served as a driver, fleet owner and logistic operator, John has years of hands-on experience in the trucking industry. While building the company from the ground up, he knew what it meant to be on the other side of the table. In addition, he saw the need to reach an underserved audience of Spanish-speaking truckers looking for a closer, more familiar relationship. He translated his experience into its mission to redefine how Preventty engages, advises and delivers customer-focused policies to clients.

It has licenses across 26 states and strong ties with over 35 insurance providers, including not-rated carriers, B-rated and A-rated companies and risk retention groups. Its personal insurance portfolio includes health, life, dental, vision and even funeral assistance, covering every corner of the client’s life.

In one instance, Preventty helped a Texas-based trucking company navigate a liability claim following a fatal collision. One of the client’s trucks was involved in a head-on collision with a speeding truck. The accident was severe, and the impact killed the driver of the speeding truck. The victim’s family demanded $1 million in compensation.

Preventty carefully managed the situation, activating the physical damage coverage for the client’s vehicle and a combined single limit for the third party’s vehicle that could cover nearly the entire amount. This helped minimize the disruption to operations and avoid what could have been a business-ending incident.

“We have always provided solutions that work and answers that are clear, all while acting fast without compromising quality,” says Medina.

Its ability to convert trust into tangible outcomes in health and life insurance is also unmatched. Take the case of Carolina, a client based in Texas, who initially refrained from opting for health insurance, believing it to be too expensive. After a debilitating injury left her unable to walk, she discovered that her life insurance policy could cover her treatment expenses. However, her medical records were from Mexico and the policy required documentation from the U.S. to activate the claim. Preventty stepped in and coordinated her entire claim process, navigating the complexities of cross-border paperwork.

Despite moments of frustration when Carolina nearly canceled her policy, the company demonstrated unwavering dedication, explaining the importance of the claim and staying on course. The outcome was a $303,000 payout that became a lifeline for her ongoing treatment and daily expenses.

Recognized on the INC. 5000 list for four consecutive years, the agency was ranked among the top 30 insurance agencies in the United States in the 2024 edition. Earning honors with agents like NGL’s Diamond Club and the Progressive Truck 25 Elite, Preventty is one of the most trusted providers in the market. It is also set to achieve national coverage in the coming years, opening new doors to more businesses in the country.

Preventty continues to prove that insurance, when used wisely, can act as a tool that opens markets, stabilizes businesses and unlocks growth. By blending deep industry knowledge with genuine empathy, the company simplifies the complex, stands strong in crisis and empowers the people who keep the country moving.