An independent insurance firm, RIGHTSURE is committed to delivering cutting-edge brokerage services with a personalized, human-centered approach. In an industry that often feels impersonal and complex, RIGHTSURE stands out with its team of Famously Friendly Humans who are approachable, genuinely care about clients, and offer expert guidance on industry trends, carriers, and costs.
RIGHTSURE is a one-stop destination for all things insurance, from pets to jets and homes to drones. The team is predominantly led by women. A service- and quality-conscious mindset enables the team to understand the nuances of client needs and find a tailored insurance policy with the best possible rates and coverage.
Its famously friendly humans intently listen to client requirements and pain points and educate them on the industry dynamics, price inflation and carriers. The team ensures clients are better informed and mentally prepared to navigate the current insurance landscape. While embracing AI, RIGHTSURE acknowledges the value of speaking to a real person. Actual people answer the phones instead of chatbots.
“There's nothing that will ever replace our famously friendly humans,” says ShaunMonet Kunkel, Executive Vice President – Finance. “We ensure we meet our clients, where they are.”
Hassle-Free Insurance with Personalized Support
RIGHTSURE understands that selecting the right insurance from various carriers amid cost surges is daunting for clients in a difficult, often chaotic market. It is distinguished by its ability to find the right insurance at the right price for clients using its proprietary POLICY-Wizard service portal. The latest AI solution identifies the lowest market rates and saves significant money for clients by searching for unused or hidden discounts. The portal lets clients easily and securely access their insurance cards, make payments and upload documents. They can instantly connect with famously friendly humans with just a single click.
There's nothing that will ever replace our Famously Friendly Humans. We ensure we meet our clients, where they are
By streamlining the cumbersome insurance purchasing process, RIGHTSURE enables clients to focus on what matters most—their core profession. In one instance, it engaged with a surgeon with eight rental homes and a fourplex. The investment snowballed into a paperwork nightmare with 11 insurance policies for the nine properties, three of which insured the same house. Due to the overlap, he paid excessive premiums with varying coverage limits and renewal dates. Managing this became an arduous task for the surgeon.
RIGHTSURE provided a simplified solution that consolidated all eight homes into a single policy, with one additional policy for the fourplex. He now receives one invoice, has only one renewal date and has consistent coverage with the liability limits needed to protect his assets. This streamlined approach to managing investment allows the surgeon to focus on confidently growing his portfolio.
Empowered Employees Fueling Client Success
Catalyzing client success is a trait ingrained in RIGHTSURE’s DNA. At the heart of client success lies carefully chosen individuals who have the natural strengths and qualities that make them an ideal fit for the role of famously friendly humans. The company fosters a culture of continuous learning by providing team members with annual training and knowledge enhancement programs.
Professional growth opportunities and a positive work culture ensure employee satisfaction that translates to client success. A highly collaborative and diverse team includes women pursuing higher education and thriving in their careers within RIGHTSURE’s culture.
“Most of the members have started their professional journey with us and grown to become leaders,” says Ellen Taylor, Director of Media and Marketing.
Felicia Garcia, executive vice president, has been with RIGHTSURE for nearly 25 years. She leads the team, mentors employees and sets the tone of a friendly, supportive and educational work culture. The assistant director, Yvonne Felix, has also contributed to a high-performing team for almost 15 years. She brings a wealth of industry experience and deep-rooted knowledge to drive growth and positive results.
Driven by a relentless pursuit of excellence, the company continually refines its best practices while fostering stronger relationships with clients and partners. RIGHTSURE stays at the forefront of innovation, harnessing the latest technological advancements to deliver cutting-edge solutions that anticipate and meet the evolving needs of its clients.
In a landscape where personalized service and innovation are key, RIGHTSURE combines its human touch with expert solutions to consistently deliver exceptional insurance experiences tailored to each client’s needs.
Company : RIGHTSURE
ManagementShaunMonet Kunkel, Executive Vice President – Finance, Ellen Taylor, Director of Media and Marketing
