Vering Nordics

Vering Nordics stands out as an independent loss adjusting and claims management firm, led by seasoned loss adjusters with deep technical expertise and hands-on industry insight. It is well-known for delivering responsive and accurate services for insurers, corporates and international partners across the Nordic and Baltic countries. With broad territorial coverage and a specialized approach, Vering Nordics handles complex and high-value claims for its clients.

At the heart of its excellence is a comprehensive network of experienced loss adjusters, built and expanded over the past 20 years within vrs PACE under the leadership of Pia Lundberg, senior loss adjuster and former claims and risk manager. The network underpins its ability to deliver dedicated teams tailored for every assignment across all lines of insurance.

“I am confident and proud that we always succeed in finding the right person to handle the claim, in metropolitan areas as well as in remote parts,” says Fredrik Westerberg, CEO.

A majority of these adjusters and surveyors are members of national loss adjusting and surveyors associations. This forms a key part of its quality framework. Vering Nordics also reviews every file and claim handling internally before finalizing. Comprehensive checks on policy coverage, claim contents, and adjustments ensure high-quality outcomes.

Now part of Vering International and Adenes France, Vering Nordics is poised to attract top-level adjusters to its team. Joining hands with a leading European loss adjusting group, it strengthens its ability to manage international programs and serves major European insurers and captives. This pursuit attracts high-profile accounts and claims.

Irrespective of claim size, Vering Nordics maintains impartiality and independence at every stage, meeting the highest ethical standards. In most cases, it is provided with the policy and insurance conditions, and losses are assessed and recommended in accordance with these terms. It engages openly with all parties involved, ensuring a fair and reasonable interpretation of the cover.

Always at the forefront of tech advancements, Vering Nordics leverages modern technologies. It delivers 3D reports and uses thermography and drones to ensure reliable assessments even for the most complex and challenging surveys.

Timely and proactive communication is central to its ability to build client trust and satisfaction. The company updates stakeholders regularly through multiple channels during day-to-day claims handling and captures data for management information (MI) reports. Some clients can even access the advanced claims handling system to file claims, upload documents or download data from specific programs. It also uses a reminder system that prompts handlers to act on inactive files, supporting proactive and efficient claims management.

A compelling example of its impact is its engagement with Elkjøp Nordic AS, a part of Currys, a leading multinational consumer electrical and mobile retailer and services company. When a dripping sprinkler caused substantial damage to the entire sales floor, Vering Nordics’s local adjuster quickly surveyed and 3D-scanned the premises. The team assessed the extent of stock loss and allowed the insured to immediately start with the reinstatement of the premises. A project group was established, meeting frequently via Teams and comprising representatives from both Sweden and Norway, including the lead adjuster. The team removed the damaged stock to facilitate cleaning, clearing and drying out the premises. A local restoration company was immediately engaged to expedite this process. Despite the disruption, the client maintained limited operations under the leadership of a highly dedicated manager. Through close coordination and step-by-step decision-making, the premises were refitted and re-merchandised, enabling full reopening in just two months and minimizing the loss of gross profit.

A glowing testimonial from Andrew Hanton, group insurance manager for Currys reads: “Vering Nordics offer a claims handling operation system that meets our needs and adapts continuously. Our subsidiaries are able to register claims online and we receive Management Information reports that meet the needs of our business, our captive and those of external insurers. PACE/ Vering’s introduction of IT tools such as 3D scanning is something we find adds considerable value not only for us to be remotely and swiftly informed on the nature and extent of the loss but also enabling us proactively to minimise the PDBI risk at our sites."

Vering Nordics’s goal is clear: to be the preferred partner in the loss adjusting field. It continues to set the standard for excellence, delivering fair and timely solutions for complex and high-value claims.