Thank you for Subscribing to Insurance Business Review Weekly Brief
Insurance Business Review: Specials Magazine
The success of insurance agents hinges on their freedom—to grow without limits, earn without caps and lead with autonomy. Main Line Benefits, which is run by agents for the benefit of agents, understands this. With access to more than 100 carriers, agents gain the tools, support, and freedom to build a business aligned with their values and ambitions. “We empower agents to build a successful business, on their own terms” says Arnie Aloff, VP of sales. “What is magical about how we define—successful—is that we let each agent define it for themselves.” Main Line Benefits’ agent-first framework provides multiple options for an agent to choose from. Those pursuing full-time careers earn industry-leading compensation, including equity ownership, within a collaborative, growth-focused environment. Independent brokers can manage their businesses with competitive contracts and reliable back-end support. Salaried and hourly roles offer steady income. Whether you are new to Health, Life, Medicare, or Small Group, or if you are a seasoned agent, Main Line provides a home to grow your business. Their success is anchored on four core pillars: comprehensive ongoing training, a robust lead-generation system, innovative technology and a culture of integrity and collaboration. Training and development are core to the Main Line Benefits experience. A seven-module onboarding program equips new agents with the essential knowledge and skills. The most impactful phase is field training, where experienced professionals demonstrate how to apply those skills in front of actual clients. Not only does the new agent learn valuable skills, but they also receive the full commission. The appointments can be in-person, via Zoom, or by phone, to meet the needs of both agents and clients. Once trained, agents are provided with a proven lead program and taught effective strategies for developing their own leads and referral networks.
Top Risk Management Service 2025
Cabot Risk Strategies has established itself as a leader in the risk management industry by delivering tailored solutions that address the unique challenges faced by businesses, nonprofits, public entities and individuals. Through its comprehensive 360° Advisory Strategy, Cabot integrates long-term risk management with insurance strategies, ensuring clients receive proactive and multifaceted protection. “We offer the full scope of services typically associated with national insurance brokers—including retail brokerage for fully insured plans and strategic consulting for self-funded arrangements,” says Joe Callahan, president and CEO of Cabot Risk Strategies. “Our consultative model ensures clients receive tailored solutions with the same depth of expertise and market access as larger firms." One of the company's distinguishing features is its ability to provide customized solutions rather than one-size-fits-all policies. By affiliating with over fifty different insurance and professional service companies, Cabot's team of seasoned professionals takes the time to understand each client's current needs and future goals. This approach allows them to select the most appropriate products, crafting programs that maximize security while minimizing costs. Cabot's expertise spans various categories, including claim management, medical case management, employee benefits and commercial property and casualty insurance. The company's integrated claim management approach ensures thorough and timely investigations, utilizing face-to-face interviews for serious or questionable claims. In complex cases, Cabot's claim representatives collaborate with safety personnel and medical case consultants to deliver comprehensive evaluations. This meticulous process not only facilitates prompt claim payments but also enables vigorous defense when investigations reveal other parties' liability. Breaking Down the Customer-First Philosophy Cabot Risk Strategies operates with a commitment to prioritizing client needs and delivering solutions that protect what matters most to your business. Whether it's navigating complex claims, optimizing benefits, or securing commercial assets, Cabot ensures that each service is designed with the client’s best interests in mind.
Top Subrogation and Recovery Firm 2025
National Subrogation Services (NSS) is celebrating 25 years of impactful growth and meaningful transformation. Originally established as a subsidiary of Cozen O’Connor, NSS was created to fill a crucial gap in handling smaller size subrogation claims, where amounts paid typically fell below the threshold for traditional litigation. What began as a focused, pre-suit solution has since evolved into a leading force in insurance recovery, with nearly 100 dedicated professionals. Two core strengths have driven NSS’s trajectory: the strategic integration of advanced technology and a relentless commitment to finding and retaining talent. Together, these strengths have enabled NSS to grow and redefine the subrogation process in a fast-changing and increasingly complex insurance environment. SubroSpeed™ NSS’s proprietary platform lies at the center of its innovation. Designed in close collaboration with clients, the system first identifies the specific lines of business they write, ranging from auto and workers’ comp to cyber and fidelity, and then tailors keyword indicators accordingly. As claims are received, SubroSpeed™ scans for those keywords alongside coverage details to calculate a recovery score in real-time. High-potential cases are routed directly to analysts, who work with client teams to investigate and resolve them. Others are flagged for triage review. This immediate and intelligent process captures opportunities at the earliest possible moment, eliminating delays and minimizing the risk of oversight. While many still depend on manual post-closure reviews, NSS acts at first notice. The result? Faster recovery, greater accuracy, and fewer missed chances. NSS has carved out a space in the subrogation market by smartly using responsive and reliable tools. “We boost the speed and accuracy of our recovery process while also ensuring that our clients never miss a potential recovery opportunity,” says Sandra Covolo, senior manager of client engagement. The advantage comes from more than technology. It comes from how technology supports people and how people apply their experience to drive better outcomes. Success at NSS has also been driven by culture and an environment that reflects trust in people and creates space for innovation at every level.
CXO INSIGHTS
From Insight to Impact: Turning Analysis into Outcomes
Casey Averett, Director, Claims Operations and Strategy, The General
Beyond the Basics: Unveiling the Hidden Gems of Commercial Insurance for General Contractors
Bogdan Laza, Vice President | Strategic Risk Consultant, Commercial Insurance, Brown & Brown
Staying Poised in a Dynamic Industry
Seddrick Hubbard, Manager of Underwriting, The Cincinnati Insurance Companies
Leading through the Seasons of Life
Shari Starkey, Vice President, Claims, CorVel Corporation
Insurance In 2025: Adapting To Crisis With Innovation And Empathy
Ruben Pinto, Director of Large Loss Casualty, Allstate
What Is Effective Financial Risk Management?
Gilbert Asamoah, Credit Risk Manager, NiSource Inc.; Doctoral Candidate, Franklin University, Columbus, Ohio
Liquidity Risk Management In Banking - Be Prepared
Charles Levingston, EVP, Chief Financial Officer, EagleBank
IN FOCUS
Navigating Social Media for Insurance Professionals
Insurance agents can harness social media for business growth by selecting the right platforms, crafting engaging content, and actively building client relationships. Compliance, analytics, and adaptation are crucial to leveraging social media effectively in the evolving digital landscape.
Building Effective Partnerships Between Insurance Companies and Subrogation Experts
Subrogation, the legal right of an insurer to pursue a third party responsible for a loss paid to their insured, is a critical function for insurance companies.
EDITORIAL
Modern Risk, Modern Response
There was a time when the insurance industry in the United States ran on tradition. Policies were buried in paperwork, claims moved at a slow pace, and customer relationships were defined more by legal contracts than personal connection. It was a system built for stability, and for decades, it worked. However, the world changed, and so did the risks people faced. The industry began to shift. What was once a structure rooted in routine is now being transformed to deliver speed, insight, and agility. Today’s insurance providers are reimagining how they operate. From underwriting to claims management, digital transformation is reshaping the way risks are evaluated, coverage is personalized, and customers are served. Tools like artificial intelligence, automation, and real-time data are turning long-standing challenges into opportunities to improve clarity and build trust. This change reflects a deeper need to address the complexity of modern risk. Cyberattacks, climate events, gig economy exposures, and intangible assets like digital content or brand reputation have created new demands. Traditional, one-size-fits-all policies no longer offer enough protection. In response, insurers are moving toward customized coverage that fits the pace and unpredictability of today’s business landscape. Claims, in particular, have become a focal point for innovation. Success now depends on speed and transparency. Leading insurers are using digital tools to make it easier for customers to report claims, receive assessments quickly, and stay informed throughout the process. Even with advanced technology, the goal remains to keep the human element front and center. The role of insurance is also expanding. It is no longer just about protecting against loss. It is about helping people and businesses grow stronger, stay resilient, and move forward with confidence, even in uncertain times. In this edition, we spotlight insights from Beth Diamond, Group Chief Claims and Litigation Officer, Beazley, who shares how claims innovation is driving long-term value, and Dewayne Mundell, Head of Litigation & Property Claims, Next Insurance, who discusses serving small businesses with speed, empathy and efficiency.
